Front of House / HelpDesk CoordinatorProduction Studio9-month temporary FTCRate - £160-£170 per dayStart date: Monday 16th February 2025Location: SurreyMonday to Friday onsiteWe're working with a global entertainment company who are looking for a experienced, friendly and proactive FOH / Receptionist to join their large production Studio in Surrey! You'll be the first point of contact for visitors, crew, talent, vendors, and internal teams – helping make sure every studio experience starts on the right foot.
This is a 9 month cover role, with a focus on front-of-house support, access control, admin, and day-to-day coordination with teams across the studio.
You will also assist with an internal Helpdesk and field calls and emails from the team.
What You’ll Do:
- Welcome and assist all visitors, crew, and vendors
- Manage passes and ID cards using internal systems
- Track and update access permissions and site occupancy
- Handle deliveries and post room collections
- Log maintenance and compliance tasks using the CAFM system
- Support with events, VIP visits, and general studio operations
- Keep the reception area clean and well-stocked
- Work closely with security, H&S, and other key teams
What You’ll Bring:
- Experience in a front of House/reception
- Great customer service and organisational skills
- Confident using software systems and managing visitor protocols
- A good eye for detail and a problem-solving mindset
- Flexibility with working hours (Helpdesk operates 7:30am–4pm)
- Some travel to other UK sites may be needed
